Cloud IT Service Platform
IT Service Management and Security Operations Centre, all in one
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See what our customers think...
Daniel Wyatt (Head of Technology and Systems)
sDesk has revitalised our service desk, providing numerous tools and features which have driven the team’s productivity and substantially enhanced our service delivery. We have tried several different solutions before, but this is the one which has really made a difference.
David Murphy (Managing Director)
As a Managed IT Services Provider, our mission is to be an extension of a businesses team when providing our IT Help Desk offering, and sDesk enables us to achieve this with ease. The sDesk platform provides the right tools such as co-branding and integration into Azure to sync users with the right commercials to be a value-added provider.
Complete IT Service Management Tool
Our comprehensive IT Service Management tool makes it easy to manage your incidents and meet your Service Level Agreements.
Request ManagementIncident Management
Change Management
Problem Management
Major Incident Management
Powerful Automation
Reporting Dashboard
Azure AD Integration
And much more...
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Security Operations Centre
Dont rely on social media or mainstream news to learn about important cyber threats. With direct feeds to the NCSC and many others, security bulletins will be created as Security Incidents in sDesk ready for your engineers to review and act if necessary. Using sDesk means you have a complete audit trail.
- Central platform for all security alerts and tasks
- National Cyber Security Centre threat bulletins direct feed
- Microsoft Security Response Center threat bulletins direct feed
- Cyber and Infrastructure Security Agency threat bulletins direct feed
- Schedule regular security tasks to ensure they are not missed
- Email Feeds create custom e-mail feeds and automatically categorise
- Webhook Integration
- RSS Feeds create security incidents directly from RSS Feeds
- Complete Audit Trail
Become a Partner
Join us on our journey! Together we deliver IT Service Management excellence around the globe.
By becoming an SDesk partner, we promise:
- An increase to your revenue stream
- A reliable and unique product addition to your portfolio
- Support and expertise to take your service management to the next level