Security
As a cloud-based service desk, we take security seriously and we're proud to exceed the industry standards when protecting yours and your customers data.
Data stored and used within SDesk:
GDPR
This privacy policy will explain how our organization uses the personal data we collect from you when you use our website or our online service desk platform.
View PolicyData Security and Integrity
We use Amazon Web Services (AWS) located in Germany to store our databases and production environment, these services are supported by our disaster recovery sites located in United Kingdom and Ireland. This means we never store your data, or any backups, outside Europe.
Credit Card Details
We do not hold or process any credit card information on our servers. From the moment you enter your credit card details they are managed and protected by Stripe, who are one of the most trusted credit card processors in the industry.
Learn moreCustomer Data Separation
SDesk's multi-tenant software as a service ensures customer's data is isolated from all other customer data. We do not release or offer any features or products that share data between tenants.
Security Certifications
Amazon Web Services (AWS) manages the data centres that serve the SDesk cloud-based application. AWS has been certified by third-party organisations and managed many compliance programs to comply with laws and regulations.
Learn more